Not gonna lie, I was very skeptical about this at first. My dad showed me this website and I got this belt and it felt very wrong for only being $150, and usually it's a nono to buy belts for dirt cheap and use stock images, but I committed. The day it began shipping was a tad late (still on time though) but it was the holidays so I let it slide. I didn't need customer service much, all I asked for was if I could get the belt's updates via email, and they were respectful and said yes, and assured me it was still being worked on, so I thanked them and wished them a happy new year :D. Today the belt arrived, and might I say, the images people sent on this website don't do this justice. The belt is very well made, the strap feels good, the plates are solid and it's very weighty! The only gripes I have with this belt is that there are tiny dots in place of the empty space and I ordered it as a 8mm (the only option it could come with) and it seems its about only 4mm, however, I'm not gonna take points off much because imo, it's a bit more realistic with the slightly thinner plates, and like I said, the plates are very well made other than those slight drawbacks. Overall, this belt is very nice and I'm DEFINITELY gonna be taking this with me when Smackdown comes to my city, so thanks for this! This is WELL worth the money!